Healthy People 2030 defines organizational health literacy as “the degree to which organizations equitably enable individuals to find, understand, and use information and services to inform health-related decisions and actions for themselves and others”.

This definition incorporates a public health perspective and acknowledges that organizations have a responsibility to address health literacy​.

Addressing Health Literacy Can Result In:

  • Increased health screenings, vaccinations, and use of other preventive services.
  • Decreased emergency department visits, hospitalizations, and readmissions.
  • Improved health outcomes and quality of life.
  • Decreased medication errors.
  • Increased patient satisfaction.
  • Lower healthcare expenditures.

(Vernon, J., 2oo7). Low Health Literacy: Implications for National Health Policy.

Ready to become a
​Health Literate Organization?

Contact us today  for our exclusive training!


Health Literacy: A Formula for Clear Communication and Patient Safety  is a presentation geared at helping health professionals understand the importance of health literacy in their work.

At the end of the presentation, the participant will be able to:

  • Describe the scope and implications of low health literacy
  • Demonstrate top health literacy communication practices including teach-back, avoiding jargon, and effective questioning
  • Demonstrate respectful and empathic techniques for appropriately communicating with patients


The presentation will be made by a trained OHLP member and lasts approximately 1-hour with time for questions/answers.  All attendees will receive (via email) a certificate of attendance and resource list once they complete an on-line evaluation.  The results of the on-line evaluation will be shared with the sponsoring organization.


The presentation is available virtually or in-person on a sliding fee scale. In-person presentations will also include a travel fee.


Health Organizations' Journey
Towards Health Literacy

Health Organizations